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InnovaMat is a mission-driven edtech company founded in 2017, partnering with 24,000+ teachers across 2,800+ schools globally to transform math education. The Consumer Business division is scaling rapidly across multiple markets and channels, and this Operations Manager role sits at the center of that growth.
You will own the operational backbone of the Consumer Business, spanning e-commerce, global commercial campaigns, reporting, and analytics. This is a high-ownership, high-visibility position with direct visibility into daily business performance and real influence over scaling strategy.
Key responsibilities include:
**E-commerce & Digital Growth**: Manage digital commerce channels driving Consumer Business sales worldwide. Shape campaigns, promotions, and customer experience to maximize revenue per customer. Partner with growth and marketing teams to test, learn, and scale what works.
**Commercial & Retail Operations**: Coordinate with distributors and retail partners across markets. Consolidate partner data into a single reliable source of truth for leadership. Support commercial planning and forecasting across channels and countries.
**Data, Reporting & Analytics**: Build dashboards and reporting infrastructure providing real-time performance visibility. Analyze sales, campaign, and stock data to inform pricing and inventory decisions. Forecast supply and demand. Track key metrics and flag risks and opportunities early.
**Process & Scale**: Design the operating model enabling Consumer Business to expand into new markets and channels without friction. Identify inefficiencies across customer and partner journeys and lead solutions. Serve as connective tissue across commercial, marketing, and external partners to prevent growth bottlenecks.
You bring 1+ years in fast-paced, high-performing environments (e-commerce, consumer, high-growth startups). You have experience managing complex, cross-functional projects with multiple stakeholders. Exposure to entrepreneurial or international settings is a plus.
Key skills: strong analytical and problem-solving abilities, capacity to build structured processes from scratch, excellent written and verbal communication in Spanish and English, solid data and spreadsheet proficiency (AI skills a strong plus), ability to navigate ambiguity in fast-moving environments.
You embody an entrepreneurial spirit with a hands-on, proactive problem-solving approach. You take high ownership and accountability, show initiative and follow-through. You are curious, intellectually humble, and eager to learn quickly. You collaborate well across functions, build trust with colleagues including senior leaders, think in a structured and rigorous way, and are motivated by helping build and scale mission-driven organizations. Passion for consumer, e-commerce, and/or education is a plus.
InnovaMat's culture emphasizes ambitious goal-setting, real responsibility and impact from day one, fast-moving dynamics, continuous learning, humble collaboration, and enjoying the journey together as a team.
