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Instawork is building the Instawork Robotics Lab (IRL), a mission-critical data-collection operation that closes the "100,000-year data gap" in robotics training. The company deploys wearable multi-camera sensor systems (Instacore rigs) across real commercial environments—kitchens, warehouses, hotels, retail, light manufacturing—to capture high-diversity egocentric video and sensor data of people performing physical tasks. This synchronized, anonymized data is delivered to leading robotics companies and foundation-model labs to train the next generation of robots.
As Operations Associate – Fleet Manager, you own end-to-end visibility and control of the Instacore hardware fleet across Bengaluru and multiple Indian cities. Your core mission: keep every rig tracked, maintained, and ready to record so that data collection flows uninterrupted.
Key Responsibilities:
• Fleet Tracking: Maintain a live, accurate view of every rig across cities and hubs (deployed, in-transit, idle, faulty, in-repair) at serial-number level.
• Faulty Rig Recovery: Pull faulty rigs from the field and return them to hubs quickly; coordinate with QC/Hardware for repair or replacement; minimize downtime and idle assets.
• SD Card Rotation: Manage the SD-card pool end-to-end—issue, collect, track, and rotate cards so data is offloaded promptly and clean cards are always available in the field; prevent loss.
• Travel Desk Coordination: Work closely with the travel desk to arrange Field Officer bookings, travel, and accommodation so deployments happen on time and cost-effectively.
• Hub & Inter-City Coordination: Coordinate inbound/outbound movement of rigs between hubs and field; ensure the right rigs reach the right cities to match the pipeline.
• Loss & Reconciliation: Run daily reconciliation of rigs and SD cards; follow up relentlessly on overdue or missing assets; escalate cleanly when needed.
• Reporting: Share daily fleet status (working/faulty/idle counts, in-transit, recovery TAT) with ops leadership; keep trackers current in Google Sheets.
• Cross-Functional Work: Partner with Inventory, QC/Hardware, Travel desk, and field teams to remove blockers and keep utilization high.
This is a fast-paced, on-ground operations role in a high-growth AI company backed by top-tier investors (Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator). You'll work in a culture that values bias for action, ownership, and learning.
Requirements:
Mandatory: 0–3 years in operations, logistics, fleet, or inventory coordination; strong tracking discipline and comfort with Google Sheets (filters, lookups, basic formulas); high ownership and follow-through; ability to coordinate across many people and teams; comfort in fast-paced, on-ground operations environments.
Preferred: Experience with asset/inventory/serialized-device tracking or field logistics; experience coordinating travel or vendor logistics.
Personal Qualities: Organized, proactive, relentless follow-up, calm under pressure, ownership mindset.
