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Dialogue is Canada's #1 virtual care provider, delivering integrated health platforms that offer primary care, mental health, iCBT, EAP, and wellness programs to organizations seeking to improve employee and family wellness.
As an Operations Advisor reporting to the Manager of Operations within Primary Care Operations, you will drive continuous improvement across Dialogue's Primary Care Program. Your core responsibilities include supporting the development of key growth and member experience initiatives, leading the implementation and analysis of continuous improvement projects, and enhancing operational efficiency while improving provider experience.
You will work at the intersection of operations strategy and execution, identifying opportunities to streamline processes, reduce friction in clinical workflows, and scale the platform sustainably. This role offers exposure to healthcare operations, data-driven decision-making, and the chance to directly impact millions of Canadians' access to virtual care.
Dialogue values impact, community, growth, and excellence. The company is committed to building a diverse and inclusive workplace and welcomes applicants from all backgrounds.
