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Remote is a global employment platform that enables businesses to recruit, pay, and manage international teams compliantly. This Onboarding Operations Specialist role sits within the EOR Operations team and reports to the Manager of Onboarding Operations.
You will own the end-to-end onboarding lifecycle for new employees across Remote's client base, managing compliance, documentation, and employment package preparation. Key responsibilities include leading the onboarding journey with a focus on seamless documentation and verification, taking charge of the entire employee lifecycle while addressing queries, and collaborating cross-functionally with Mobility, Benefits, Lifecycle, and Payroll teams.
You will manage and maintain employee data with strict attention to accuracy, security, and confidentiality compliance. You'll contribute to reporting, audits, and data integrity projects, and identify opportunities to drive automation and process improvements. The role requires continuous enhancement of the onboarding experience to meet evolving client and employee needs.
You bring extensive operations experience with a strong background in people operations, employment contracts, and legal documentation. You excel in fast-paced, cross-functional environments typical of startups and high-growth companies. You communicate exceptionally well in English at business level, with keen attention to detail and clarity in documentation. You're tech-savvy and comfortable with collaboration tools like Notion, Slack, Zendesk, and Google Workspace. You demonstrate strong automation and AI fluency, work independently while collaborating seamlessly in international remote teams, and can balance multiple priorities with flexibility for global time zones.
