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Serval is an AI-native automation platform that builds intelligent agents to transform enterprise operations. Founded in early 2024, the company is backed by Sequoia Capital, Redpoint Ventures, and other leading investors, and is trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex.
As Office Manager, you will own the operational backbone of Serval's San Francisco headquarters. This is a hands-on role where you directly shape the workplace experience and enable the team to perform at their best.
Key responsibilities include:
- End-to-end office operations: facilities, supplies, equipment, and vendor management
- Negotiate and manage vendor contracts with strong service standards and cost discipline
- Ensure workplace health, safety, and security compliance
- Plan and execute internal events including all-hands meetings, offsites, and team gatherings
- Maintain operational readiness of the office at all times
- Serve as primary point of contact for workplace-related needs and guest reception
- Continuously improve systems and processes to reduce friction and enhance employee experience
You should have exceptional organizational skills, clear professional communication, and a genuine hospitality mindset. You'll operate independently, prioritize effectively, and manage multiple initiatives simultaneously while working cross-functionally with leadership, finance, and HR. Experience in office management, workplace operations, or administrative leadership is a plus, as is experience in high-growth startups or event planning.
