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Rune Technologies builds mission-critical software for military logistics and sustainment. TyrOS is an AI-enabled logistics command and control platform that provides commanders with real-time visibility of sustainment operations, from inventory and distribution to medical and operational planning, even in degraded and contested environments.
As a Mission Manager, you will serve as the critical bridge between Rune's engineering and product teams and military customers executing contracted work. You will build deep, trust-based relationships with customers, translate complex operational needs into actionable product and program strategies, and drive customer success in high-ownership, customer-facing roles.
Key Responsibilities:
- Work directly with customers to understand unique challenges and represent their needs when collaborating with Rune's engineering team to shape product development
- Collaborate cross-functionally with engineering, product, business development, and executive teams to ensure alignment and customer success
- Support deployment of Rune software for testing, evaluation, and operational use at government facilities and military bases
- Lead training sessions to ensure the product meets user needs and drives concrete operational impact
- Identify relevant datasets through deep customer engagement and work with engineers to integrate data into product delivery
- Embrace the dynamic nature of the role; no two weeks will be identical as you solve customer problems and understand highly technical solutions
This role requires 25-50% travel to support program objectives and customer engagements. You will work in a small, fast-moving team that combines deep DoD operational experience with software discipline, staying close to users by embedding with military units during exercises and rotations.
Qualifications:
- Minimum 4 years of experience serving in the US military in logistics or sustainment roles (preferred)
- Bachelor's degree required
- Excellent organizational, leadership, and decision-making skills
- Exceptional communication and interpersonal skills to interact with customers, team members, and senior leadership
- Ability to work effectively with cross-disciplinary teams including engineering, product, operations, and growth
- Must be eligible to obtain and maintain a U.S. Secret security clearance