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Mission Manager

Rune Technologies - Seattle, WA, United States - Hybrid - posted 2026-10-06

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Rune Technologies builds mission-critical software for military logistics and sustainment. TyrOS is an AI-enabled logistics command and control platform that provides commanders with real-time visibility of sustainment operations, from inventory and distribution to medical and operational planning, even in degraded and contested environments. As a Mission Manager, you will serve as the critical bridge between Rune's engineering and product teams and military customers executing contracted work. You will build deep, trust-based relationships with customers, translate complex operational needs into actionable product and program strategies, and drive customer success in high-ownership, customer-facing roles. Key Responsibilities: - Work directly with customers to understand unique challenges and represent their needs when collaborating with Rune's engineering team to shape product development - Collaborate cross-functionally with engineering, product, business development, and executive teams to ensure alignment and customer success - Support deployment of Rune software for testing, evaluation, and operational use at government facilities and military bases - Lead training sessions to ensure the product meets user needs and drives concrete operational impact - Identify relevant datasets through deep customer engagement and work with engineers to integrate data into product delivery - Embrace the dynamic nature of the role; no two weeks will be identical as you solve customer problems and understand highly technical solutions This role requires 25-50% travel to support program objectives and customer engagements. You will work in a small, fast-moving team that combines deep DoD operational experience with software discipline, staying close to users by embedding with military units during exercises and rotations. Qualifications: - Minimum 4 years of experience serving in the US military in logistics or sustainment roles (preferred) - Bachelor's degree required - Excellent organizational, leadership, and decision-making skills - Exceptional communication and interpersonal skills to interact with customers, team members, and senior leadership - Ability to work effectively with cross-disciplinary teams including engineering, product, operations, and growth - Must be eligible to obtain and maintain a U.S. Secret security clearance

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