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Tandem Health is a fast-scaling healthtech company reimagining healthcare by building an AI clinical operating system designed by clinicians, for clinicians. The company is backed by top investors and expanding globally with a focus on intuitive medical workflows and patient care support.
In this Medical Operations role based in Greece, you will be a key member of the Global Medical Operations team, driving the rollout of Tandem's platform to influential healthcare organisations worldwide. This is a highly visible position with direct engagement with executives, medical leaders, and end-users across multiple markets.
Key responsibilities include:
- Leading live product demos for prospective clients and supporting global commercial efforts
- Designing and adapting workflows and templates for diverse markets and large-scale customers
- Partnering with product, engineering, and commercial teams to ensure smooth rollouts and seamless workflow integration
- Representing Tandem at international conferences, workshops, and customer events
- Guiding clinicians through onboarding, training, and day-to-day support
- Troubleshooting and solving problems to maximize clinician value from the platform
- Building templates and prompts that contribute to the evolution of Tandem's AI assistant
- Managing clinical safety incidents and optimizing internal operations for safe scaling
You will travel up to 25% to meet the core team in Stockholm and clinicians across Greece and other markets. The role offers the opportunity to be at the forefront of transforming healthcare delivery and ensuring Tandem becomes an indispensable part of daily patient care.
REQUIREMENTS:
- Clinical experience in healthcare (e.g., general practice, hospital, private practice)
- Exposure to consulting, corporate, or startup environments
- Passion for technology, AI, and their potential to transform care
- Strong communication skills—equally comfortable with executives, engineers, and frontline clinicians
- Organisational strength and process-driven mindset
- Ownership, curiosity, and initiative in a fast-paced environment
- Fluent communication in Greek (required)
- Flexibility to travel up to 25%
BONUS QUALIFICATIONS:
- Experience with prompting or large language models (LLMs)
- Background in healthtech or SaaS
- Familiarity with EU clinical safety or digital health regulations
- Track record in implementation projects or customer rollouts
