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Marketing & Sales Operations Manager

AirOps - New York, NY, United States - Hybrid - posted 2026-08-07

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AirOps is a full-service platform helping brands get discovered and recommended by AI search agents like ChatGPT, Claude, and Gemini. The company works with category leaders including Ramp, Chime, Airbnb, ServiceNow, and Rippling, and is backed by top-tier VCs including Greylock, Unusual Ventures, Wing VC, and Founder Collective. Reporting to the Revenue Operations Leader, you'll own the operational backbone of a fast-growing sales and marketing organization. Your responsibilities span routing changes, account movements, commission fixes, form and campaign setup, event operations, and reporting—all critical to keeping the revenue engine running smoothly. Day-to-day, you'll work across HubSpot, Clay, Apollo, QuotaPath, and Crossbeam. You'll build forms and campaigns, set up marketing events, troubleshoot broken workflows, and maintain data quality that the team can trust. You'll use Claude and Notion to document processes and move faster than typical ops functions. This is a role with real ownership from day one—not a ticket queue in a large org. Key ownership areas include: responsiveness to sales and marketing requests (routing, account, commission issues); data hygiene in HubSpot at scale; workflow and integration health across the tech stack; end-to-end marketing campaign execution without engineering dependencies; campaign performance analysis and actionable reporting; and commission accuracy in QuotaPath. You'll bring hands-on HubSpot experience in a SaaS environment (real configuration and troubleshooting, not just admin familiarity), a track record of building marketing forms, campaigns, and events from scratch, and the ability to diagnose and fix operational issues independently. You're comfortable working across both sales and marketing ops and have experience maintaining CRM data quality at scale. Nice-to-haves include experience with Clay, Apollo, QuotaPath, or Crossbeam, and familiarity with AI tools like Claude for ops acceleration.

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