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Salary: USD 160,000 - 230,000 / annual
Legion Health is an AI-native healthcare delivery platform building autonomous medical care, starting with psychiatry. The company has achieved significant scale—tens of thousands of visits in two years—while maintaining flat operating costs and industry-leading patient NPS and retention. Legion recently became the first company authorized to let AI prescribe psychiatric medications, fundamentally shifting healthcare economics from human labor to AI infrastructure.
You will serve as Market Expansion & Clinician Operations Lead, owning the end-to-end process of turning expansion plans into markets ready to deliver care with appropriate clinician capacity. This is a hands-on operating leadership role that bridges market prioritization, state-entry execution, workforce forecasting, recruiting, onboarding, and capacity deployment into a single reliable operating process.
Key responsibilities include:
- Building market-entry plans that connect demand forecasting, payer readiness, clinician supply, launch economics, operating capacity, and cross-functional dependencies
- Running launch readiness reviews with clear owners, milestones, evidence, risks, and decision gates; resolving critical-path blockers
- Coordinating state and payer entry readiness with Revenue & Network Operations, legal, compliance, and clinical partners
- Forecasting clinician demand and productive capacity by market, specialty, schedule, and patient demand; making hiring and deployment recommendations
- Owning the full clinician lifecycle from recruiting through offer acceptance, onboarding, readiness, and productive deployment
- Improving handoffs across licensing, credentialing, contracting, training, systems access, scheduling, and availability
- Creating readiness standards and dashboards for offer-to-ready conversion, time to productive capacity, coverage gaps, and utilization
- Partnering with Finance on clinician compensation administration and reconciliation
- Tracking launch performance through first visit, clean claim, and cash milestones
- Documenting repeatable playbooks and partnering with Product and Engineering on automation
- Building an operating cadence that gives leadership clear visibility into market readiness, clinician supply, blocked decisions, and next actions
You will partner across Operations, Clinical, Revenue & Network Operations, Provider Partnerships, Finance, Product, and Engineering. Clinical decisions remain with clinical leadership; legal, regulatory, and payer approvals remain with relevant experts. Success means launching markets with clear readiness evidence and fewer avoidable delays, matching productive capacity to demand, shortening offer-to-ready timelines, and building repeatable processes that scale.
REQUIREMENTS:
- 3+ years in healthcare operations, clinical workforce operations, network expansion, or comparable multi-market operating function
- Demonstrated experience taking a complex launch or operational program from planning through measurable results
- Strong workforce planning, analytical, and financial judgment; comfort building capacity models, operating dashboards, and decision memos
- Practical understanding of clinician recruiting, onboarding, licensing, credentialing, payer readiness, and their interdependencies
- Ability to coordinate legal, compliance, clinical, finance, commercial, and technical partners while maintaining clear decision rights and accountability
- Hands-on systems mindset: improving underlying processes, documenting, measuring, and automating where appropriate
- High ownership, honest escalation, strong follow-through, and comfort making progress with incomplete information
- Experience with psychiatry, telehealth, multi-state clinician networks, or rapidly scaling care-delivery organizations is especially valuable
