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Alamar Biosciences is seeking a Manager of Sales Operations to own execution across core sales operations disciplines. This is a hands-on role responsible for turning strategic decisions into clean, reliable, repeatable operational execution.
Key responsibilities include:
Territory, Quota & Compensation Administration: Execute territory carve builds and scenario modeling from approved criteria and data sources. Field and resolve rep-level compensation questions and disputes; escalate plan design questions or exceptions affecting take-home pay. Maintain plan documentation and quota records as the single source of truth.
Salesforce Enhancement Coordination & CRM Data Governance: Scope and prioritize smaller-scale Salesforce enhancement requests from sales and commercial teams; write clear requirements for development. Test and roll out approved changes to the sales team, including training and adoption follow-up. Own ongoing CRM data hygiene including deduplication, account/entity mapping, and pipeline data integrity monitoring. Maintain and enforce a sales process documentation playbook (stage definitions, pipeline classification rules, exclusion criteria) as the organization's reference standard.
Sales Training & Pipeline Hygiene: Train the sales team on Salesforce process and mechanics (data entry standards, stage progression, required fields), tied to the process documentation playbook. Train the sales team on forecasting process and mechanics: submission cadence, what's expected each cycle, and how updates flow into the model. Own pipeline hygiene monitoring: identify stale, incomplete, or misclassified opportunities and drive resolution directly with reps and managers.
Forecasting Process Support: Manage the forecasting process, including submission workflows, consolidation, and reporting to leadership.
KPI Reporting & Revenue Operations: Develop and maintain dashboards and reports tracking sales performance metrics. Support revenue operations initiatives and cross-functional alignment.
Alamar develops innovative approaches to measure critical protein biomarkers from liquid samples enabling early disease detection. The company is growing quickly and seeks collaborative, driven, intellectually curious people committed to solving complex challenges.
