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goop is a lifestyle platform founded by Gwyneth Paltrow in 2008, now spanning beauty, fashion, food, editorial content, podcasts, TV shows, live events, and retail stores. The company curates products and experiences for women across all life phases.
As Operations Manager for Production & Supply Chain, you will report to the Director of Supply Chain and own critical execution across procurement, sourcing, and vendor management. This is a hands-on role requiring strong stakeholder communication, inventory management expertise, cost optimization, and on-time delivery focus.
Key responsibilities:
- Oversee component and order creation, maintenance, and updates in Excel and NetSuite ERP system for both replenishment and new items
- Ensure proper ERP use for inventory transactions, receipts, and reporting
- Autonomously manage goop-owned inventory reporting and movement within NetSuite and with vendors to ensure accurate monthly close accounting
- Own data collection and change management for newness and replenishment costing, identifying improvement opportunities
- Lead vendor relationships, building collaborative partnerships and influencing vendors to adopt supply chain initiatives
- Independently organize and negotiate domestic and international logistics, focusing on clean data and timing
- Proactively flag delivery risks and partner cross-functionally to give channel heads early visibility on shipment delays, enabling teams to adjust launch plans, marketing calendars, and inventory allocation
- Troubleshoot supply chain issues in real time, working directly with internal and external partners
You are extremely organized, detail-oriented, and understand the importance of data-driven decision-making. You communicate effectively across diverse internal and external partners, manage timelines naturally, and thrive as part of a cross-functional team committed to on-time delivery.
