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Salary: USD 182,000 - 228,000 / annual
Eve is an AI-native legal technology platform serving plaintiff law firms. The company has achieved product-market fit with 1000+ law firms, raised $160M+ from top-tier investors (Spark Capital, A16z, Menlo Ventures, Lightspeed), and is growing 2X revenue quarter-over-quarter. The team includes engineers and operators from Scale, Meta, Airbnb, Cruise, Square, Rubrik, and Lyft, collaborating directly with OpenAI and Anthropic on AI workflows for legal work.
The Manager, Legal Operations role sits at the intersection of legal operations, business operations, systems, and cross-functional execution. You will own the operational infrastructure that enables teams to scale effectively, partnering across departments to improve how the company operates.
Key responsibilities include:
Legal Operations: Build and manage scalable operational processes for the Legal organization. Manage legal workflows, intake processes, documentation, and operational reporting. Partner with Legal leadership to identify efficiency and automation opportunities. Support contract, matter, and vendor operations. Develop systems that improve visibility into legal activity, workload, and business impact. Coordinate cross-functional initiatives with Finance, GTM, Product, and Security.
Global Business Operations: Own and improve cross-functional business processes spanning multiple departments and geographies. Identify operational gaps and design scalable solutions. Build operating mechanisms that improve visibility, accountability, and execution. Partner with department leaders to translate operational needs into effective processes and systems. Lead special projects and strategic operational initiatives. Serve as an operational partner to teams navigating new processes or scaling challenges.
Business Systems & Tooling: Own the operational lifecycle of business tools and systems, including evaluation, procurement, implementation, and optimization. Partner with functional leaders on tool selection. Coordinate vendor selection, negotiations, and renewals. Maintain visibility into the tooling landscape and identify consolidation opportunities. Establish scalable processes for tool requests, approvals, and governance. Identify automation opportunities.
Cross-Functional Operations & Information Flow: Connect information and workflows across departments. Establish consistent processes for collecting, maintaining, and sharing operational information. Ensure critical business information is accessible and actionable. Identify gaps where teams or systems are not working together effectively. Translate complex cross-functional needs into clear processes and execution plans. Lead projects requiring coordination across multiple departments. Support executive leadership with operational planning and analysis.
This is a highly cross-functional role for someone who enjoys solving ambiguous problems, building structure from scratch, and making organizations run better.
Requirements:
- 5+ years of experience in Business Operations, Legal Operations, Strategy & Operations, or similar operational role, ideally with an early-stage SaaS company
- Experience operating in a fast-growing, high-ambiguity environment
- AI-native skillset with demonstrated experience building agents and workflows
- In-depth experience with contract legal management and similar operations systems, including building implementations, processes, workflows, and operating infrastructure from scratch
- Strong problem-solving skills and ability to identify operational gaps and create practical solutions
- Strong project management skills and ability to drive complex cross-functional initiatives to completion
- Experience with business systems, tooling, procurement, vendor management, and operational process design
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills, with ability to work effectively with executives and cross-functional teams
- High degree of ownership and comfort operating without a predefined playbook
- Strong judgment and ability to determine when a problem requires a new process, system, workflow, or cross-functional intervention
- Comfortable working across technical and non-technical teams without needing to own the underlying technical infrastructure
