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WorkWhile is an AI-native labor marketplace connecting vetted hourly workers with on-demand shifts across logistics, light industrial, warehousing, hospitality, and retail. The company serves 80+ million hourly workers seeking stable income and benefits, while helping businesses access quality workforce solutions. Backed by Khosla Ventures and recognized by Inc. 5000 for 10x growth, WorkWhile is disrupting the $650 billion staffing market.
As Manager of GTM Operations, you will report directly to the President and serve as the operational backbone of the go-to-market engine. You will architect and scale an AI-driven revenue operating system that powers Sales, Account Management, and Sales Development teams.
Key responsibilities include: (1) AI Integration & GTM Automation—designing AI-native workflows for account scoring, buyer intent monitoring, and account enrichment; optimizing the tech stack (Salesforce, Clay, Nooks, Gong, HighTouch, Outreach, ZoomInfo); and leveraging LLMs to automate competitive intelligence and administrative tasks. (2) Strategic Planning—partnering on annual/quarterly planning, capacity modeling, quota allocation, territory design, and funnel optimization; overseeing deal structuring and commission strategy. (3) Advanced Analytics—running revenue forecasting cadences, building dashboards in Salesforce/Metabase/BigQuery, and maintaining GTM data hygiene. (4) Enablement & Execution—supporting field teams on process execution and system navigation; continuously redesigning sales processes to eliminate manual steps.
You will work cross-functionally with Sales, Marketing, Account Management, Finance, Data Science, and Product & Engineering. The role demands strategic thinking, AI fluency, and the ability to transform messy manual processes into scalable automated frameworks.
Required qualifications: 5–8+ years in Revenue Operations, GTM Strategy, or Sales Operations at fast-growing B2B SaaS or tech marketplace companies. Deep hands-on expertise with modern AI/automation tools (Clay, Nooks, Outreach, Gong, HighTouch, ChatGPT/Claude). Advanced Salesforce administration and expert financial/capacity modeling in Excel or Google Sheets. Proficiency in SQL, BigQuery, or BI platforms. Proven track record of building scalable, highly automated GTM operating frameworks. Excellent cross-functional communication and data-backed decision-making. High agency and entrepreneurial mindset in fast-paced, ambiguous environments.
