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Finni Health empowers autism care providers to start, run, and grow their own practices by providing access to an insurance network, purpose-built EHR software, HR solutions, and clinical support. The company is backed by top-tier investors including General Catalyst and Y Combinator.
As Licensing Manager, you will manage and optimize all licensing processes for Board Certified Behavior Analysts (BCBAs) and Registered Behavior Technicians (RBTs) across the Finni Health network. You will drive end-to-end licensing operations including applications, renewals, and updates across multiple states and jurisdictions, ensuring timely, accurate, and compliant submissions.
Key responsibilities include:
- Managing licensing operations for BCBAs and RBTs across multiple states, ensuring compliance with state boards and regulatory bodies
- Monitoring regulatory changes and updating internal procedures accordingly
- Overseeing an offshore team responsible for licensing application preparation, submissions, and follow-up
- Triaging and responding to licensing inquiries and guidance requests from providers
- Ensuring adherence to applicable laws, regulations, and ethical standards with comprehensive documentation
- Leading process improvement initiatives to reduce turnaround times and improve provider satisfaction
- Collaborating cross-functionally with product, provider success, compliance, HR, finance, and other teams
- Adapting to evolving responsibilities as the company grows
You are a proactive, detail-oriented individual contributor with strong operational excellence and compliance focus. You will work in a dynamic, fast-growing startup environment.
REQUIREMENTS:
- 5+ years of experience in licensing, credentialing, or compliance roles for healthcare professionals, preferably in behavioral or mental health, telehealth, or healthcare technology
- Strong understanding of state licensing requirements and multi-jurisdictional licensing for BCBAs and RBTs (strongly preferred)
- Deep knowledge of core licensing processes, common blockers, and remediation best practices
- Ability to handle application submissions, renewals, and updates at scale
- Strong analytical and problem-solving skills; ability to analyze complex licensing data and identify process bottlenecks
- Demonstrated expertise in identifying operational inefficiencies and driving process improvements
- Excellent written and verbal communication skills
- Proven ability to work effectively with internal teams, external partners, and regulatory agencies
- Exceptional organizational and time management skills; ability to manage multiple priorities and deadlines
- Proficiency in Google Suite, Slack, CRM/support software, and licensing/credentialing management tools
- Experience with EHR or RCM platforms is a plus
- Passion for democratizing autism care and empowering providers
- Comfortable with ambiguity and change in a startup environment
