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Hims & Hers, a leading public health and wellness platform (NYSE: HIMS), is seeking a technically skilled LMS Administrator to join the Learning & Development team. This role serves as the technical expert for the Docebo Learning Management System, overseeing system configuration, course administration, automation, integrations, data integrity, and platform governance to support enterprise learning initiatives across multiple business units.
Key responsibilities include administering and optimizing Docebo; configuring learning plans, catalogs, groups, notifications, and user permissions; maintaining scalable enrollment strategies using dynamic groups and automation rules; building and maintaining automated workflows within and outside the LMS; developing integrations using the Docebo API and enterprise systems; creating custom scripts and reporting solutions to extend LMS functionality; ensuring data accuracy and integrity; troubleshooting complex LMS issues; and managing vendor support cases and system upgrades.
You will collaborate closely with the Sr. Manager of Learning Design and Enablement, Instructional Designers, the Learning Analyst, and cross-functional teams to ensure the learning technology infrastructure supports operational excellence and compliance requirements. The role involves designing scalable solutions, evaluating new platform capabilities, maintaining technical documentation, and supporting global enterprise system implementations.
Required qualifications: Bachelor's degree in Information Systems, Learning Technologies, Computer Science, Instructional Technology, or related field (or equivalent experience); 5+ years administering an enterprise LMS; advanced experience with Docebo or comparable enterprise LMS; API experience; proficiency developing custom automations and scripts using Google Apps Script, JavaScript, Python, or similar technologies; strong workflow automation and business process optimization knowledge; excellent troubleshooting and problem-solving skills; and strong written documentation and communication abilities.
Preferred qualifications include experience in regulated industries (healthcare, pharmaceutical, manufacturing, life sciences); supporting compliance-based training programs; working with Power BI, Looker Studio, Tableau, SQL, or similar reporting platforms; familiarity with SCORM, xAPI, and eLearning standards; and experience supporting global enterprise system implementations and change management.
