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OpenAI's SaaS and Software Governance team is seeking an IT Software Architect to help scale the company from startup-speed tooling to mature enterprise architecture. This is a hands-on governance and enablement role—not a traditional ivory-tower architecture function—that partners with business teams, IT operations, Security, Procurement, and Data Engineering to guide software decisions, reduce unmanaged sprawl, and build reusable enterprise foundations.
You will own the target architecture for enterprise software, SaaS, integrations, APIs, and agent-enabled business systems across Corporate IT. Key responsibilities include driving deprecation and consolidation targets, building lightweight governance patterns that guide teams before decisions become hard to unwind, and creating architecture standards for identity, access, data movement, API usage, admin rights, auditability, observability, and vendor integration.
You'll partner deeply with Security to ensure software architecture addresses SSO, SCIM, MFA, privileged access, non-human identities, secrets, token storage, data residency, encryption, retention, and incident response readiness. You'll also work with Procurement and Finance to evaluate renewals, rationalization opportunities, enterprise agreements, and build-versus-buy decisions.
Core architecture domains include SaaS governance and software catalog maturity, enterprise integration architecture (APIs, event flows, middleware, system-of-record boundaries), identity and access design across internal and external users, data architecture for SaaS and connected business models, agentic workflow architecture and GPT-built replacement patterns, vendor architecture reviews, security and compliance, and support model design.
You'll develop reusable architecture blueprints for common capabilities such as intake, workflow, approvals, knowledge management, customer/partner 360, data integration, reporting, content management, learning, surveys, and collaboration. You'll help define where OpenAI-native GPT or agent-built solutions should replace or enable point SaaS tools, and create clear decision records and architecture artifacts understandable by business leaders, engineers, security reviewers, and procurement partners.