SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Thinking Machines Lab is seeking an IT Engineer to serve as the primary IT partner for the New York office. This role combines hands-on technical support with infrastructure management and cross-office collaboration.
Key responsibilities include:
- Provide onsite IT support for New York employees, resolving hardware, software, access, network, and workplace technology issues
- Own employee onboarding and offboarding, including hardware procurement, device preparation, account provisioning, and access management
- Administer Okta for Single Sign-On, application integrations, and access management
- Manage corporate technology systems using Terraform and Git-based workflows, contributing to Infrastructure as Code initiatives
- Operate and maintain New York office technology infrastructure including ISPs, networking, firewalls, conference rooms, and physical security systems (door access, cameras)
- Set up and support conference room technology, hybrid meetings, and company-wide events
- Maintain and secure the macOS device fleet using MDM platforms, ensuring compliance and reliability
- Partner with the San Francisco IT and Security team on company-wide initiatives, incident response, and infrastructure improvements
- Coordinate with vendors, contractors, and building management on technology installations and upgrades
Required qualifications: 5+ years in IT engineering, systems administration, or corporate IT; experience supporting employees and infrastructure in onsite office environments; strong experience with identity, SaaS, endpoint-management, and collaboration platforms; working knowledge of Git and version-controlled workflows; ability to work onsite Monday-Friday in New York with monthly travel to San Francisco.
Preferred qualifications include deep experience with Google Workspace, Slack Enterprise, and GitHub; strong Okta and SSO knowledge; Terraform and GitOps experience; macOS/Kandji device management; office networking and wireless infrastructure support; physical security systems familiarity; automation skills in Python or Bash; vendor and project management experience.
