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IT Admin II

Zeitview - Remote - Remote

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Salary: USD 70,000 - 80,000 / annual

Zeitview is a leading intelligent aerial imaging company serving the solar, wind, insurance, construction, real estate, and critical infrastructure industries across 70+ countries. The company is seeking a mid-level IT Administrator II to join the Corporate IT team, working fully remote from anywhere in the US. In this role, you will own and administer core business systems including identity/SSO, endpoint management (MDM), Google Workspace or Microsoft 365, and other SaaS platforms used company-wide. You'll design, deploy, and maintain systems and infrastructure supporting a fully remote workforce, including cloud-based directory services, VPN, and remote device management. You'll serve as an escalation point for complex helpdesk and end-user issues that junior IT staff cannot resolve, providing guidance and mentorship to help them grow. Key responsibilities include managing IT security fundamentals such as endpoint protection, access reviews, MFA/SSO enforcement, patch management, and security alert response in partnership with the security team. You'll administer and monitor cloud infrastructure supporting internal IT systems (AWS, Azure, or GCP), including backups, uptime monitoring, and cost management. You'll lead or contribute to IT projects end-to-end—tool migrations, onboarding/offboarding automation, new-hire hardware programs, and vendor evaluations—from scoping through rollout. Additional duties include building and maintaining automation and scripting (PowerShell, Bash, Python) to reduce manual work and improve reliability, maintaining clear documentation and runbooks, ensuring compliance with IT policies and supporting external audits (e.g., SOC 2), and partnering cross-functionally with People, Security, and Engineering teams to support company-wide technology needs. QUALIFICATIONS: - 3–5+ years of experience in IT engineering, systems administration, or related infrastructure/support role, ideally supporting a remote or hybrid workforce - Solid hands-on experience administering identity and SaaS platforms (Okta, Google Workspace, Microsoft 365, MDM tools such as Jamf or Intune) - Strong networking fundamentals (TCP/IP, DNS, VPN, firewalls) and comfort troubleshooting connectivity issues for remote employees - Working knowledge of at least one major cloud platform (AWS, Azure, or GCP) and general cloud security best practices - Scripting or automation experience (PowerShell, Bash, Python, or similar) - Practical understanding of IT security fundamentals—access control, endpoint protection, vulnerability and patch management—with experience supporting compliance frameworks like SOC 2 preferred - Proven ability to work independently and communicate proactively in a fully remote, asynchronous environment across time zones - Strong customer-service orientation and ability to explain technical concepts clearly to non-technical colleagues - Bachelor's degree in IT, Computer Science, or related field, or equivalent hands-on experience - Relevant certifications (CompTIA Security+, Microsoft/Google admin certs, AWS/Azure fundamentals) are a plus

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