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Omnidian is a Series C, certified B Corp tech-enabled service company revolutionizing performance assurance for distributed solar and energy storage. As an Invoicing Specialist on the Field Service team, you will manage the end-to-end invoicing process for completed field service work, reporting to the Senior Manager of Partner Account Management.
You will be responsible for proactively communicating with Field Service Partners (FSPs) to secure missing deliverables required to process invoices, such as replaced equipment serial numbers, undocumented RMAs, and incomplete site reports. You'll leverage solar industry expertise to audit client-initiated invoicing concerns and determine if the Scope of Work is accurate, troubleshooting case histories to identify whether issues should be billed internally due to internal mistakes in validating work performed.
Key responsibilities include entering completed service pricing derived from FSP invoices with strict alignment to agreed-upon pricing tiers and rates; reviewing Work Order histories and processing Retroactive Non-covered Service Requests (NCSRs) alongside client responses to determine next steps; and partnering with the internal accounting department to manage invoice approvals and ensure all work orders are closed within 30 days of FSP initial submission. You'll work cross-functionally with Field Service Providers, Partner Management, and Accounts Payable teams to ensure partner invoices are reviewed, processed, and paid efficiently and accurately in alignment with contract terms.
Omnidian offers remote work with an optional office in Seattle's historic Smith Tower. The company prioritizes employee development, offers affinity groups and wellness initiatives, and emphasizes collaboration, mutual respect, and trust in a mission-driven environment focused on sustainability.
REQUIREMENTS:
- Proven experience in the residential solar industry with deep understanding of solar scopes of work, troubleshooting, and equipment
- Hands-on experience with SolarEdge and Enphase platforms
- Proficiency navigating Salesforce to review case Work Order histories
- Demonstrated background in FSP management, processing complex invoices, and maintaining professional partner communications
- Strong investigative and analytical capabilities with ability to cross-reference contracts, validate performed work, catch discrepancies, and accurately determine financial liability
PLUS (preferred):
- Experience in high-volume operations or field service environments
- Previous work with NetSuite, Salesforce, or similar platforms
- Knowledge of solar or clean energy service industries
- Experience working with third-party vendors or contractors
