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Codes Health is building a modern platform for end-to-end medical records retrieval for lawyers and specialty healthcare providers. The company is well-funded with multi-year runway and a clear path to category leadership.
As an Invoice Processing Specialist, you will own a critical operational function: ensuring every medical records invoice received is accurate, compliant, and paid quickly so records can be released to customers. Providers often withhold records until payment is received, making your speed and precision directly impact customer outcomes.
Key Responsibilities:
- Review and verify accuracy and completeness of medical records invoices from hospitals, provider offices, and third-party release-of-information vendors
- Compare invoice charges against applicable state and local fee statutes; flag overcharges or non-compliant fees for escalation
- Process payments through provider portals, phone, mail, and other channels; confirm receipt and application
- Dispute duplicate, incorrect, or excessive invoices and follow up with providers until resolved
- Accurately log every invoice, payment, and dispute in internal systems to maintain current, auditable payment status
- Coordinate with records retrieval team to ensure timely release once payment clears
- Maintain up-to-date provider payment information including accepted methods, portal instructions, and billing contacts
- Handle financial information securely following all data privacy and payment security procedures
- Surface workflow improvements and partner with engineering and product to automate repetitive steps
Success is measured by short, consistent turnaround from invoice receipt to payment; zero duplicate or erroneous payments; measurable savings from disputed overcharges; clean, accurate payment records requiring no corrections; and documented, reusable provider payment playbooks.
Requirements:
- Prior experience in accounts payable, billing, or invoice processing (experience with US medical records, healthcare billing, or legal services is a strong plus)
- Exceptional attention to detail; ability to notice when numbers don't add up
- Comfort reading and applying rules and regulations such as state fee schedules to real invoices
- Strong written and spoken English; comfortable calling US provider offices and professionally pushing back on incorrect charges
- Organized and reliable; able to manage high volume of invoices without letting anything slip
- Tech-comfortable; quick to learn new portals, tools, and workflows
- Ownership mindset; care about getting it right, not just getting it done
