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Strella is reimagining market research with AI, building a platform that conducts AI-moderated interviews and transforms customer conversations into actionable insights faster than traditional research methods. The company has demonstrated explosive growth (4x ARR increase), enterprise traction with clients like J.Crew, Chobani, and DraftKings, and backing from Bessemer Venture Partners. Strella is expanding beyond software into full-service insights, combining AI-powered research with expert-led strategy.
As an Insights Strategist, you will own research engagements end-to-end, partnering with customers to understand business objectives, design research approaches, develop discussion guides, analyze findings, and deliver actionable recommendations. You'll synthesize qualitative and quantitative data into compelling narratives and executive-ready presentations that drive business decisions. Working directly with insights, marketing, and product leaders at major brands, you'll serve as a trusted strategic partner helping them answer critical questions across brand strategy, product development, and customer experience.
You'll leverage Strella's AI-powered platform to deliver high-quality insights faster and more efficiently, experimenting with new ways to improve traditional research workflows. You'll develop a deep understanding of customers' businesses, deliver exceptional research experiences, and identify expansion opportunities. As an early member of the research services team, you'll help develop repeatable methodologies, research frameworks, and deliverable templates as the company scales. You'll also collaborate cross-functionally with Sales, Customer Success, and Product to scope opportunities, ensure successful delivery, and influence the product roadmap.
This is a foundational role with meaningful ownership over how Strella delivers insights. You'll work closely with founders and cross-functional leadership in a fast-paced startup environment.
REQUIREMENTS:
- 3–6+ years of experience in market research, consumer insights, or related field, ideally at a research agency or insights consultancy
- Strong research foundation with experience in qualitative research methodologies and understanding of quantitative approaches
- Strategic thinker able to translate insights into clear business recommendations
- Compelling storyteller skilled at building presentations and communicating complex findings to senior stakeholders
- Client-facing experience comfortable leading customer conversations and managing projects
- Highly analytical and detail-oriented with ability to identify patterns across large information volumes
- AI-curious and adaptable, excited to rethink traditional research workflows
- Builder mentality thriving in fast-paced startup environments with ownership orientation
