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Mollie is a European payments and money management platform serving 250,000+ businesses across 14+ locations. As Implementation Manager for the DACH region, you will own the post-sales integration phase for Mollie's largest and most complex deals, guiding merchants from handover through testing to go live.
You will run kickoffs with internal and external stakeholders, set go-live dates, keep progress on track, and coordinate testing and feedback. You'll work closely with colleagues across sales, product, and engineering, as well as directly with merchants, keeping everyone aligned as deals move toward launch.
This is a newly formed function with real influence over how the role and its processes take shape. The role is more technical than typical implementation work: you'll gain hands-on exposure to real-world edge cases and technical issues that surface during implementation, without requiring a payments or engineering background going in.
Key responsibilities:
- Own the post-sales integration phase for Mollie's largest and most complex deals, from handover through testing to go live
- Run kickoffs with internal and external stakeholders, setting go-live dates and keeping progress on track
- Organize and track testing, raising issues and feedback as they surface
- Coordinate across sales, product, and engineering colleagues, as well as with merchants directly, to keep everyone aligned
- Keep agreed go-live dates on track, as delays mean missed revenue
- Maintain documentation and playbooks that make delivery predictable and scalable
You will report to Jan-Jaap van Helden. Your work protects revenue by keeping live dates on track and supports how Mollie scales delivery more broadly by building a structured, dedicated integration phase for its biggest deals.
Mollie emphasizes autonomy, craft, and personal growth. You'll receive regular feedback, performance reviews, and fair salary reviews. The company actively hires from within and supports employees exploring new roles, projects, and career paths.
REQUIREMENTS:
- Up to 3 years of experience in ecommerce or payments in a similar role
- Fluent in German and English (this role supports the German market and works directly with local merchants)
- Strong organizational and structuring skills with solid project management ability
- Genuine technical interest and ability to understand technical concepts such as APIs
- Ownership mindset: taking charge of the implementation process rather than reacting to it, while staying flexible within agreed roles and processes
- Honest, open communication style with a genuine, trustworthy manner and strong track record collaborating with pre-sales teams and handling conflict at handover
- Payments or ecommerce experience, or familiarity with the ecosystem, is a strong plus though not required
