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Omni is an AI analytics platform that transforms company data into a trusted source of truth for AI. Built on a semantic model, Omni provides enterprises with a governed context graph for analytics and AI, enabling teams to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. The company is based in San Francisco and has raised $217M from top-tier investors including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV, with a Series C valuation of $1.5B.
As Head of Revenue Operations, you will build the systems, insights, and processes that support Omni's next stage of growth. You'll lead and develop the RevOps team while remaining hands-on with data, workflows, and technology that enable go-to-market effectiveness. Working closely with Sales, Marketing, Customer Success, Partnerships, and Finance, you'll translate company goals into actionable plans and improve customer acquisition, retention, and expansion. This role combines strategic leadership with direct execution, including leveraging AI to enhance the quality and speed of daily work. You'll report to the VP of Sales.
Key responsibilities include: leading and developing the RevOps team with clear priorities and coaching; translating growth targets into operating plans through headcount and capacity modeling, segmentation, and territory planning; building and improving revenue systems in Salesforce and connected tools; identifying and deploying AI workflows for account research, data enrichment, pipeline inspection, and analysis; establishing reliable revenue metrics and reporting; strengthening forecasting and business reviews; improving compensation and deal processes; and connecting sales, partnership, and post-sales operations through better handoffs and customer health reporting.
This is a hybrid role requiring 3 days per week in-office for candidates based in San Francisco. Candidates based elsewhere in the US will work remotely.
REQUIREMENTS:
- 5+ years in Sales Operations, Revenue Operations, or similar roles
- Experience as an individual contributor plus at least 1 year leading lean revenue or sales operations teams in B2B SaaS
- Ability to personally build and troubleshoot Salesforce workflows, data structures, automation, and integrations
- Demonstrated deployment of AI or model-assisted workflows with documented validation and results
- Ability to independently build and explain financial and capacity models connecting pipeline, conversion, sales cycles, rep ramp, retention, and investment; understanding of unit economics and revenue recognition concepts
- Comfort investigating data with SQL, spreadsheets, and BI tools; ability to reconcile conflicting numbers and make recommendations with clear assumptions
- Track record of earning trust with senior leaders, constructively challenging assumptions, and resolving competing priorities
- Experience building processes and infrastructure from scratch with thoughtful decisions about build vs. buy vs. standardize
- Ability to deliver useful improvements quickly with imperfect information
NICE TO HAVES:
- Experience scaling a RevOps function at early- or growth-stage SaaS company
- Familiarity with analytics, business intelligence, or data infrastructure products
- Experience with tools such as RevenueHero, LeanData, Everstage, or Common Paper
- Experience supporting partnership programs or cloud marketplace sales
