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Salary: USD 289,700 - 362,100 / annual
Mercury is a fintech platform providing banking, treasury, and financial workflow solutions for startups and technology companies. The company is building a personal banking product designed to fit seamlessly into customers' financial lives—covering spending, saving, planning, investing, and money movement.
You will serve as Head of Product for Personal Banking, owning the product end-to-end: strategy, team leadership, growth, engagement, and business performance. This is a greenfield opportunity to build a consumer product that anticipates customer needs rather than simply reporting on them.
Key Responsibilities:
- Build a personal banking experience compelling enough that users recommend it to friends and colleagues
- Own metrics, product strategy, and customer propositions across personal money management, banking, savings, investments, money movement, and future lending products
- Set the craft bar by sweating details—copy, latency, empty states—that distinguish an inevitable product from an adequate one
- Drive meaningful AI integration into products where it genuinely improves user experience
- Build and scale a high-performing PM team: recruit, coach, develop future leaders, and establish cadence and culture that drives pace and quality
- Own acquisition, activation, retention, and growth loops; connect personal banking to Mercury's existing business customer base
- Make reliability and trust product features: own uptime, correctness, latency, and support outcomes as measurable product metrics
- Align cross-functional ecosystem (product, engineering, design, data, risk, compliance, legal, marketing, support, partners) behind cohesive strategy
Requirements:
- 10+ years building consumer products, including ownership of product growth and economics (not just roadmap)
- 5+ years leading product managers: hiring, coaching, org design, performance management
- Demonstrated success shipping AI-led products to real consumers with informed opinions on AI's possibilities and limitations
- Proven track record launching and scaling 0-1 products while operating large products with real customer bases
- Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and partners
- Exceptionally high bar for craft; customer-centered, data-driven, experimentation-oriented approach
- Sound judgment in regulated environments: ability to balance delightful experience with banking product controls
- Nice to have: banking, payments, or fintech experience (product judgment cannot be taught; domain knowledge can)
About Mercury
Fintech — banking, treasury, and financial workflow platform for startups and technology companies.
