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Head of Product & Engineering Operations

Funding Circle - London, United Kingdom - Hybrid - posted 2026-09-18

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Funding Circle is a fintech platform that uses data-driven technology to provide small businesses with rapid access to funding. The company operates with the agility of a startup combined with the stability of a public company, and has generated significant economic impact for UK businesses. As Head of Product & Engineering Operations, you will design and run the operational engine across product, engineering, and design functions. This role owns the "how" we build—establishing and running the operating model that unifies these three disciplines into a high-performing build process. Key responsibilities include: - Establish and run core builders leadership rituals, cross-line product reviews, calibration sessions, and go/no-go release gates - Partner directly with VP Product, VP Engineering, and Design Leadership to raise standards on what and how the organization builds - Pilot new frameworks hands-on before scaling them across squad leads, ensuring they become permanent practices - Embed AI-driven build tools and automated workflows across all three functions to modernize the product development lifecycle - Convene Product, Design, and Engineering leadership to drive continuous improvement - Integrate regulatory and compliance checks seamlessly into the delivery path without slowing shipment cycles You will have real influence with the CTO and work closely with all product, engineering, and design teams to make the operating model work in practice. You'll be the executive operator driving an AI-native lifecycle programme from initiative to default practice. Requirements: - Proven track record scaling Product Development Lifecycles inside complex product organizations, with experience as an embedded leader rather than external consultant - Strong background in Product Management, Engineering, and Design with credibility to challenge leadership and unite teams across all three disciplines - Ability to take ownership of redesigning departmental workflows and up-to-date knowledge of using AI to build great products (experience with Claude Code, Codex, or similar) - Confidence and credibility to hold MDs, VPs, and senior directors accountable to continuous improvements in build processes - Understanding of regulated business requirements and ideally experience working alongside Risk and Compliance teams Desirable: - Familiarity with fintech, lending, or financial services compliance requirements - Evidence of having installed an operating model at a comparable inflection point - Product thinking and design sensibility - Deep fluency in how modern software teams build with a builder background

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