SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Sitecore is seeking a Head of Legal Operations to lead and transform the legal function for a global team. This is a high-impact role focused on building scalable systems, processes, tools, and reporting that enable Legal to scale effectively alongside the business.
You will work closely with Legal leadership and cross-functional partners (IT, Finance, HR, Security, Privacy, Product, Go-to-Market) to drive operational excellence across legal service delivery, legal technology, outside counsel management, knowledge infrastructure, and continuous improvement.
Key responsibilities include:
- Leading Legal Operations for the global Legal team, setting priorities and driving execution
- Designing and improving scalable legal processes, workflows, and intake models for efficiency and consistency
- Owning and evolving the legal technology landscape, including implementation, optimization, and adoption of legal tools and AI-enabled solutions
- Creating templates, playbooks, guidance, and self-service resources to simplify and scale legal support
- Partnering with Legal leadership on metrics, dashboards, and reporting (workload, cycle times, spend, team performance)
- Supporting legal budget management and outside counsel operations, including spend tracking and vendor management
- Overseeing legal knowledge infrastructure, internal resources, and repositories
- Leading change management and continuous improvement initiatives
- Supporting responsible adoption of automation and AI across the Legal function
Sitecore is a leading provider of agentic digital experience software, trusted by global brands including American Express, Porsche, Starbucks, and L'Oréal. The company operates across 25+ countries and is actively cultivating AI skills across teams.
Requirements:
- Minimum 5 years of experience in legal operations, legal project management, legal technology, or similar role within an in-house legal team, law firm, or fast-paced technology business
- Strong experience selecting, implementing, and improving legal processes and legal technology platforms, including contract lifecycle management and workflow tools
- Experience using data and reporting to improve performance, inform decisions, and manage resources
- Strong understanding of how in-house legal teams support commercial, product, and corporate priorities in a global business
- Experience leading change, driving adoption, and bringing structure to ambiguous or fast-moving environments
- Strong communication and stakeholder management skills with presence and judgment to work effectively with senior leaders and cross-functional partners
- High degree of ownership, sound judgment, and attention to detail; ability to manage multiple priorities and execute with pace
- Collaborative, practical, and service-oriented approach with strong credibility and trust-building skills
- Interest in AI, legal innovation, and modern ways of working, including responsible governance of new tools
- Willingness to travel occasionally
- Based in London with right to work in the United Kingdom
Desirable qualifications:
- Experience supporting or leading legal operations in a SaaS or broader technology company
- Experience with legal knowledge management, contract standards, self-service models, or outside counsel management
- Law degree or prior legal training
- Additional language skills
