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Salary: USD 187,600 - 258,000 / annual
Harvey is an AI platform transforming legal and professional services by combining frontier agentic AI, enterprise-grade infrastructure, and deep domain expertise. Founded in 2022 and headquartered in San Francisco, the company has achieved strong product-market fit and is scaling rapidly with world-class investor backing.
As Head of EA Operations, you will lead Harvey's Executive Assistants team—the first dedicated leader for this function. You'll own all aspects of the team's operations, including hiring, performance management, and global coverage coordination. This is a hands-on leadership role requiring someone with proven experience building and running executive support teams in fast-scaling environments.
Key responsibilities include:
- Lead and directly manage the EA team supporting VPs and senior executives, establishing standards for excellent executive support across all offices and geographies.
- Own end-to-end hiring for the team, matching assistants to executives and managing transitions as the organization evolves.
- Set shared expectations, service levels, and ways of working; partner with executives on performance and development.
- Drive leveling and compensation fairness across the EA team in collaboration with leadership, compensation, and People Business Partners.
- Manage global support coverage and ratios, ensuring reliable coverage, balanced workload, and adequate capacity planning for new executive hires and market expansion.
- Provide hands-on interim coverage when needed—stepping in to support executives directly during onboarding or when an EA is unavailable.
- Partner with Onboarding, IT, and People teams to ensure new executives have a smooth, well-coordinated start.
You bring experience managing Executive Assistants or executive-support professionals with a track record of hiring, developing, and setting high standards. You have supported C-level and senior leaders with the judgment and presence to earn their trust. You thrive in high-growth, fast-scaling companies where structure is built while the business accelerates. You have strong operational instincts—building systems, playbooks, and ratios—with excellent judgment around sensitive, confidential information. You've managed across multiple offices and time zones, ideally globally. You demonstrate strong cross-functional leadership and executive communication skills, influencing without direct authority across engineering, product, go-to-market, and G&A teams. You have a bias toward ownership, speed, and accountability, finishing what you start and holding others to the same standard.
About Harvey
Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.
