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Head of EA Operations

Harvey - New York, NY, United States - Hybrid - posted 2026-08-18

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Salary: USD 187,600 - 258,000 / annual

Harvey is an AI platform transforming legal and professional services through frontier agentic AI, enterprise-grade infrastructure, and deep domain expertise. Founded in 2022 and backed by world-class investors, the company is scaling rapidly and defining a new category in real time. As Head of EA Operations, you will lead Harvey's Executive Assistants team—the first dedicated leader this function has had. You'll build and scale a coordinated global team supporting the company's growing leadership and expanding footprint across multiple offices and time zones. Key responsibilities include: - Leading and directly managing Executive Assistants supporting VPs and senior leaders, establishing standards for excellence across all offices - Owning end-to-end hiring for the EA team, matching assistants to executives, and managing transitions as the organization evolves - Setting shared expectations, service levels, and ways of working; partnering with executives on performance and development - Driving leveling and compensation fairness across the team in collaboration with leadership, Compensation, and People Business Partners - Managing global support coverage and ratios, balancing workload, and planning capacity for new executive hires and market expansion - Providing hands-on interim coverage when needed—stepping in to support new executives before their EA is hired or when team members are out - Partnering with Onboarding, IT, and People Business Partner teams to ensure smooth executive onboarding and strong first weeks You bring: - Proven experience managing a team of Executive Assistants or executive-support professionals, with a track record of hiring, developing, and setting high standards - Deep experience supporting C-level and senior leaders, with the judgment and presence to earn their trust and handle sensitive, confidential information - Background in a high-growth, fast-scaling company where you've built structure while the business continues to move - Strong operational instincts—you design systems, playbooks, and ratios that scale - Experience managing across multiple offices and time zones, ideally globally - Cross-functional leadership ability and executive communication skills; you influence effectively across engineering, product, go-to-market, and G&A teams without direct authority - Bias toward ownership, speed, and accountability; you finish what you start Harvey operates with three core values: Decisiveness (acting quickly on clear judgment), Simplicity (believing it scales), and Job's Not Finished (never satisfied with the status quo). This is a hands-on leadership role for someone who thrives in ambitious, fast-moving environments and is committed to building a generational company.

About Harvey

Legal / Compliance / Risk; AI / Data / Infrastructure — AI platform for legal and professional services work.

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