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Salary: PLN 34,400 - 40,500 / monthly
Revolut is seeking a Head of Internal Controls & Quality Management to lead first-line risk and controls teams across Revolut Europe Bank. This is a strategic leadership role overseeing operational risk, compliance, and quality of execution as the company scales its fintech operations across Europe.
Key responsibilities include:
- Building and scaling dedicated first-line risk, compliance, and control teams with automated end-to-end operational and compliance risk management systems
- Owning the first-line Risk and Compliance function to ensure products and processes meet regulatory requirements throughout their lifecycle
- Chairing the New Initiatives Committee to govern and approve operational changes and rollouts
- Defining and enforcing first-line risk appetite across core product offerings to balance growth with controlled operations
- Designing a scalable internal control framework with standardized data, automated testing, and robust governance policies
- Collaborating with Product teams to embed preventative and detective controls into the product lifecycle
- Implementing continuous monitoring processes with automated alerts for control deficiencies and swift remediation
- Analyzing complaints and support data to identify and eliminate systemic issues
- Maintaining regulatory engagement and fostering relationships with second and third lines of defence
- Supporting strategic control planning and Revolut Europe Bank objectives
Required qualifications:
- 8+ years managing operational risk, compliance risk, and internal controls in high-growth fintech, retail banking, or complex financial institutions
- Deep knowledge of European regulatory requirements, consumer protection frameworks, financial promotions rules, and product governance
- Expertise in control implementation, automated testing, RCSA management, and root-cause remediation
- Ability to transform processes from first principles and challenge existing approaches
- Strategic planning skills for managing cross-functional interdependencies
- Excellent communication skills explaining complex technical risks to executives
- Strong analytical and problem-solving abilities
- Proven ability to balance risk mitigation with rapid business execution
