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GTM AI Architect

Gong - San Francisco, CA, United States - Hybrid - posted 2026-07-31

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Salary: USD 138,000 - 210,000 / annual

Gong is seeking a GTM AI Architect to join its newly-formed AI Acceleration Team within GTM Strategy & Operations. This is a founding hire on a lean, fast-moving team with high executive visibility. You will identify high-leverage opportunities to improve GTM productivity, then scope, design, build, and implement AI-driven solutions alongside a GTM AI Engineer. Your role ensures the team works on the most impactful projects and drives them through to adoption, measuring outcomes that matter. Example: a system that scans months of call activity to identify customers who previously requested a shipped feature, auto-drafts personalized outreach with use cases, enabling field teams to close the loop. Key responsibilities include: - Identify friction and manual work across GTM workflows and propose AI-driven solutions - Architect AI-powered workflows and internal tools that increase productivity across GTM teams - Take initiatives from concept through production and continued iteration—not just prototyping - Translate technical possibilities into clear business cases and outcomes for stakeholders - Partner closely with Ops, Analytics, Product, and IT teams who own operational surfaces, data foundation, and AI infrastructure - Drive adoption of new AI tools and workflows, measuring and reporting impact - Work with subject matter experts from field teams Required qualifications: - Experience building or scaling a consultancy, advisory practice, or internal function focused on AI/technology adoption - Track record of tying technical initiatives to measurable business outcomes - Comfort operating as both architect and hands-on builder—design solutions and help implement them - Strong stakeholder management and executive communication skills - Working knowledge of modern AI/LLM tooling for credible technical conversations Nice to have: - Prior GTM Strategy & Operations, RevOps, or client-facing AI implementation/consulting experience - Experience partnering with leadership on tool or process adoption Gong is a revenue intelligence platform that harnesses AI to transform how revenue teams win, serving 5,000+ companies globally.

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