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Clay is a $5B-valued, Series C-funded SaaS platform that helps organizations execute growth strategies through data enrichment and workflow automation. The company serves thousands of customers including Anthropic, Notion, Google, and Ramp, and recently crossed $100M in revenue.
You'll join the enablement team to design and scale onboarding and training programs for Clay's Growth Strategy (GS) team—a group of customer strategists who partner directly with fast-growing SaaS companies to define and expand their Clay strategy. With the GS team doubling in 2026, this is a high-impact, foundational role.
Key responsibilities:
- Design and deliver onboarding, ever-boarding, and certification programs that accelerate ramp time and create consistent success foundations through live workshops and training.
- Capture best practices from top performers and translate them into repeatable frameworks, talk tracks, and playbooks that raise performance across the team.
- Collaborate cross-functionally with Product, Marketing, and GTM teams to translate product releases into actionable workflows and plays that drive adoption and retention.
- Build and maintain enablement systems (Notion, Gong, LMS) that support rapid team growth, leveraging AI and automation to optimize knowledge sharing and personalize learning.
- Directly impact revenue by improving ramp time, increasing adoption, and driving measurable performance improvements.
You'll bring 4+ years of enablement or customer success experience in high-growth SaaS, strong facilitation and communication skills, technical fluency with data workflows and integrations, and proven ability to build scaled enablement programs (onboarding, certifications, playbooks). You're organized, detail-oriented, collaborative, and thrive in fast-moving, high-ownership environments. NYC-based or willing to relocate; in-person role.
About Clay
SaaS / Enterprise Software; Sales — go-to-market data enrichment and workflow automation platform.
