SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Fever is the world's leading tech platform for culture and live entertainment, operating across 55+ countries with 300+ million monthly users. The company partners with major brands like Netflix, F.C. Barcelona, and Primavera Sound to democratize access to culture and entertainment through proprietary technology and data-driven insights.
You'll join the Secret Media Network team—a digital entertainment and media group within Fever that operates city-focused platforms (Secret London, Secret NYC, Secret Barcelona, Madrid Secreto, etc.) recommending plans, discovering places, and sharing relevant entertainment content.
As Growth Operations Manager, you'll design, implement, and continuously improve operational workflows across the Secret Media Network, focusing on efficiency, scalability, and performance. Your responsibilities include:
**Process Design & Optimization**: Design and implement operational workflows across regions (North America, Europe, APAC, Latam). Identify inefficiencies and bottlenecks, translating them into scalable processes. Standardize ways of working to ensure consistency across geographies.
**AI Automation & Tooling**: Identify opportunities to automate manual processes using AI tools and internal systems. Collaborate with Tech/Data teams to implement scalable solutions and leverage AI to improve productivity and execution speed.
**Operational Excellence**: Partner with stakeholders to ensure processes are adopted and correctly implemented. Document and maintain clear operational playbooks.
**Strategic Collaboration**: Work closely with Marketing, Product, Data, and Local teams to align operations with business needs. Act as a bridge between strategy and execution, ensuring operational feasibility. Manage critical tools and procedures that align business needs with technological solutions.
**Performance & Metrics**: Define and track KPIs related to operational efficiency (post-production time, output, quality). Use data to identify improvement opportunities and drive continuous optimization.
This is a hands-on role ideal for someone with a structured mindset who thrives on improving efficiency and scaling operations across a global, multi-regional organization.
