SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Nerdio is a Series C SaaS company that enhances Azure Virtual Desktop, Windows 365, and Microsoft Intune with automation and management features, helping partners and enterprises reduce cloud costs by up to 80% and streamline end-user computing.
You will join the technical team as a Go Live Engineer supporting the EMEA region. This is a hands-on technical role focused on enabling partner success through deployments, troubleshooting, and technical demonstrations.
Key Responsibilities:
- Partner closely with Partner Sales Managers to support technical Microsoft Channel Partners and Managed Service Providers (MSPs)
- Lead first-account implementations for Nerdio partners
- Assist support engineers with troubleshooting and problem resolution
- Collaborate with technical team members to maintain, design, and enhance tools and processes
- Contribute to technical knowledge base and documentation
- Participate in product enhancement and feature development discussions
- Drive metrics around go-lives, partner implementations, and MRR goals
Required Qualifications:
- Prior hands-on experience with Azure Virtual Desktop (AVD) deployments
- Strong experience with Intune, FSLogix, and Active Directory (AAD, Azure AD DS, AD DS)
- Excellent troubleshooting and problem-solving skills
- Experience with virtualization technologies, preferably Azure Virtual Desktop
- Knowledge of Microsoft networking and applications (Active Directory, Exchange, SQL, Terminal Services)
- Understanding of firewalls, VPNs, and TCP/IP networking
- Experience with shared storage systems (SAN, NAS)
- Project management and planning experience
- Ability to work with high urgency and make quick decisions in fast-paced environments
- Comfortable with technical customers and tolerant of uncertainty and change
- Experience conducting technical product demos
- Competent understanding of networking layers and resources
- High degree of empathy and creativity with end users and partners
Education & Certifications:
- Degree in computer science, engineering, or related discipline required
- AZ-104 (Microsoft Azure Administrator) certification preferred
- AZ-140 (Configuring and Operating Microsoft Azure Virtual Desktop) certification preferred
