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SumUp's Global AML team is seeking a Global KYC Manager to own and shape the company's Know Your Customer and screening framework as it scales across dozens of markets serving millions of small merchants. This is a strategic role at the center of financial crime risk management, requiring someone to translate fast-moving regulatory change into practical controls that the broader organization can build upon.
Key responsibilities include:
- Identifying and streamlining KYC and enhanced due diligence requirements for regulated products across global markets
- Owning and continuously improving the PEP (Politically Exposed Persons) and sanctions screening framework, including tools and controls
- Developing and maintaining customer risk scoring models and methodologies
- Leading KYC strategy and remediation work arising from internal and external reviews, regulatory developments, and significant case escalations
- Partnering with AML Operations and Onboarding teams to translate regulatory requirements into scalable processes and controls
- Providing regulatory expertise and judgment on complex KYC and AML matters, balancing compliance with business growth
You will work closely with AML Operations, Onboarding, and product teams to shape how a global fintech manages financial crime risk at scale. The role offers the opportunity to influence strategy as SumUp's product range and regulatory footprint continue to expand.
SumUp is a fintech platform serving over 4 million businesses across 38 markets, providing payment solutions, financing, and customer relationship tools to small businesses globally. The company has over 3,000 employees from 90+ nationalities.
Requirements:
- Proven experience as a KYC manager in fintech, payments, e-money, or banking, including leading teams through regulatory change
- Deep knowledge of AML/CTF (Anti-Money Laundering/Counter-Terrorist Financing) regulations and law enforcement reporting frameworks, including PEP and sanctions screening
- Experience building and managing screening frameworks alongside customer risk scoring models
- Strong judgment in balancing commercial priorities with regulatory obligations, paired with confidence engaging regulators and senior leadership
- Comfort working across payments, merchant acquiring, and small business risk profiles in multiple markets
