SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 86,784 - 108,480 / annual
Brex is an intelligent finance platform serving tens of thousands of companies globally with corporate cards, banking, spend management, and AI-native automation. The Operations team owns credit, fraud, money movement, and payments—the backbone of Brex's mission.
As a Fraud Operations Associate, you'll manage daily workflows related to transaction fraud, first-party fraud, and account takeovers. You'll work with industry-leading minds to scale fraud operations safely and sustainably while driving down losses and improving internal efficiencies.
Key responsibilities include:
**Case Management:** Own associate-level fraud queues, develop scalable operational processes, make risk-based decisions on high-value transactions and account offboardings, and achieve company-level fraud loss goals.
**Case Escalations & Incident Handling:** Respond to cross-functional escalations with diligence, streamline fraud operational workflows, conduct root cause analysis on incidents, and close inefficiency gaps.
**Project & Roadmap Ownership:** Own and ship projects from the Fraud Ops roadmap with full autonomy, leverage AI tools to enhance queues and projects, and partner with Policy, Data Science, and Engineering teams to improve tooling and scale internal operations.
You'll be the company expert in fraud operations with autonomy to drive impact. The role requires strong communication, analytical problem-solving, and the ability to stay calm under pressure while collaborating across teams.
The position is hybrid, based in Seattle with a requirement of three coordinated days in office per week (Monday, Wednesday, Thursday), plus up to four weeks of fully remote work annually.
