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Fraud Investigator I

DailyPay - Remote - Remote - posted 2026-09-24

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DailyPay is the leader in On-Demand Pay, serving over 1,900 employers and 6 million employees. The Fraud Investigator I role is designed for individuals with some experience in trust and safety, fraud analysis, or related fields. You will handle complex fraud investigation assignments, working alongside Analyst II colleagues and team leads to investigate suspicious activity across multiple products. Key Responsibilities: - Conduct data-driven investigations using core tools (Castle, Amplitude, Metabase) to identify risk based on established playbooks - Maintain rigorous documentation of investigative findings and produce clear summaries to support suspicious activity reporting and audit requirements - Monitor real-time fraud queues to identify and mitigate high-risk transactions within defined Service Level Agreements (SLAs) - Partner closely with L2 Investigators and Team Leads to escalate complex cases and ensure unified response to emerging fraud trends - Execute internal operating procedures and provide tactical feedback to L2/L3 leads on process gaps or system inefficiencies - Apply subject matter expertise to daily investigations, ensuring all actions align with current fraud policies and regulatory requirements Requirements: - Bachelor's degree or equivalent experience - 1+ years of experience in operations, fraud investigation, accounting, or finance - Ownership mentality - Strong Excel and/or SQL skills - Banking or Fintech background preferred - Curiosity to solve complex problems in ambiguous environments

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