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Forward Deployed Engineer, Professional Services

Cloudflare - Berlin, Germany - Hybrid - posted 2026-09-23

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Salary: EUR 123,000 - 169,000 / annual

Cloudflare is seeking a Forward Deployed Engineer (FDE) to serve as a senior technical expert and trusted advisor for strategic enterprise customers. This role combines deep technical expertise with hands-on, onsite customer engagement, where you will architect solutions, optimize performance, and drive business success by helping customers maximize value from Cloudflare's platform. You will serve as a trusted advisor to key enterprise customers, providing strategic recommendations and technical insights focused on Cloudflare's Workers and Workers AI platforms. You will lead architectural discussions, design sessions, and solution reviews to ensure optimal application of Cloudflare's offerings in customer environments. You will diagnose complex technical issues and deliver effective solutions in collaboration with support and product teams, manage complex configurations using Infrastructure as Code (Terraform), and ensure customer insights directly influence the product roadmap. You will partner cross-functionally with Sales, Customer Success, Support, Partners, Product Management, and Engineering. You will advise customers on industry best practices for security, network optimization, scalability, and performance tuning tailored to their specific operational needs, and stay current with industry trends and evolving Cloudflare solutions to provide forward-thinking guidance. Cloudflare runs one of the world's largest networks powering millions of websites and Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. The company protects and accelerates any Internet application online without adding hardware, installing software, or changing code. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. REQUIREMENTS (Must-Have): - In-depth experience in a technical customer-facing role such as Solutions Architect or Technical Account Manager, ideally within cloud networking, security, or web infrastructure - Extensive knowledge of Cloudflare's Application and Security portfolio (DNS, WAF, DDoS, Bot Management, CDN) and cloud infrastructure - Hands-on experience protecting and securing web applications, APIs, and web services using WAF, DDoS, DNS, and Bot Management tools - Proven ability to work with Cloudflare products within Enterprise-level accounts - Exceptional written and verbal communication skills, with ability to present complex topics effectively to both technical and non-technical audiences - Strong consultative skills with track record of successfully solving complex technical problems in customer environments - Ability to translate customer requirements into practical, scalable solutions that align with Cloudflare's technology stack NICE-TO-HAVE: - Hands-on experience with coding, Cloudflare Workers, and Workers AI - Prior experience in customer onsite placement

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