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Conversion is an agentic marketing automation platform serving modern enterprises like Plaid, ClickHouse, Webflow, and Productboard. The platform enables growth teams to run their entire go-to-market motion in one place—from acquisition through retention—using AI agents to handle work that legacy tools like Marketo, HubSpot, and Pardot cannot. The company has raised $28M+ from Abstract Ventures, True Ventures, and HOF Capital, with a team based in San Francisco that includes engineers, designers, and operators from Airbnb, Palantir, Pinterest, IMC, Shopify, LinkedIn, and Microsoft.
As a Forward Deployed Engineer, you will turn enterprise customer needs into working AI deployments. Large deals ($100k+) succeed when customers see tangible value in pilots, and you will partner with Deployment Strategists to build, integrate, and deploy the technology that makes that value real.
Key responsibilities:
1. Technical Sales Enablement: Partner with Deployment Strategists and the sales team to scope technical requirements, build proof-of-concepts, and demonstrate how Conversion solves enterprise customers' specific challenges.
2. Customer Integration and Deployment: Build integrations, data pipelines, and custom functionality to connect customers' existing marketing infrastructure to Conversion and get them successfully into production.
3. Building for Customer Success: Work directly with customer teams and Deployment Strategists to translate marketing goals into deployed product features, AI workflows, and technical solutions that deliver measurable results.
4. Shaping Product: Work closely with engineering and product teams to turn lessons from customer deployments into reusable capabilities, ensuring that solutions built for one customer strengthen Conversion for many.
This role is in-person, 5 days per week in San Francisco.
Qualifications:
- Software engineering experience required
- Preference for staying close to customers while shipping product
- Strong cross-functional collaboration skills (engineering, growth, product)
- Comfort in fast-paced, dynamic environments
- Customer-focused mindset with fulfillment from seeing customers succeed
