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Revolut is seeking a FinCrime Subject Matter Expert to lead complex Know Your Customer (KYC) investigations and financial crime risk assessments. This is a senior individual contributor role within the Customer Support and Compliance organization, serving as the go-to expert for high-complexity cases escalated from frontline operations.
Key Responsibilities:
- Serve as subject matter expert for high-complexity KYC and financial crime cases escalated from frontline operations, providing clear, well-reasoned decisions within agreed SLAs
- Provide expertise on high-risk cases and assist with process optimization and procedures updates
- Enhance analytical and investigative functions within the Continuous Due Diligence (CDD) KYC team
- Ensure alignment of procedures with external regulations and internal policies
- Provide high-quality, timely independent advice on FinCrime risks
- Work closely with team leads to achieve department goals
- Cooperate with vendor partners on investigations and compliance matters
- Develop operational guidance and facilitate training for less experienced team members
About Revolut:
Revolut is a fintech powerhouse with 80+ million customers globally, offering spending, saving, investing, exchanging, and travel products. Founded in 2015, the company employs 13,000+ people across offices and remote locations worldwide. Revolut is certified as a Great Place to Work and emphasizes diversity, inclusion, and employee experience.
Requirements:
- Bachelor's degree (must be able to provide certificate)
- 5+ years of external experience in financial crime
- Fluency in English at C1+ level
- Experience working in a regulated or policy-driven environment (financial institutions, law enforcement, regulatory body, or financial intelligence unit)
- Understanding of investigative methodologies with demonstrated experience using analytical tools (spreadsheets, filters, pivots, network charts)
- Proven ability to apply critical thinking to real-life scenarios, identify root causes, and propose effective solutions
- Exceptional communication skills and ability to translate complex concepts for non-expert audiences
- Ability to work with multiple stakeholders and take ownership of assigned workload
Nice to Have:
- Familiarity with cross-border financial crime legislation and local compliance guidelines
- Prior experience conducting risk assessments
- Proven ability to develop operational guidance and facilitate training
- Industry-recognized certification (ICA or ACAMS)
- Degree or equivalent in STEM subject
- Fluency in additional languages
- SQL skills
