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Revolut is a global fintech company on a mission to give people more from their money through spending, saving, investing, exchanging, and travel products. With 75+ million customers and 13,000+ employees worldwide, the company is scaling rapidly and prioritizes both product excellence and employee experience.
The Financial Crime Operations team sits at the heart of Revolut's customer protection efforts, combining cutting-edge technology with rigorous analysis to prevent fraud and maintain trust. As a Senior Financial Crime Risk Manager, you will be a strategic partner to Product, Operations, Compliance, and Engineering teams, designing and optimizing fraud prevention strategies at the jurisdiction level.
Key responsibilities include:
- Owning jurisdiction-level fraud risk and serving as the primary escalation and governance contact for fraud matters in-market
- Conducting end-to-end fraud risk assessments for new and existing products and services
- Advising cross-functional teams on fraud risk exposure, scalable control design, and oversight of outsourced operations
- Supporting development of tech-enabled fraud prevention and detection solutions deployable globally
- Analyzing fraud performance data to identify emerging typologies, attack patterns, and control gaps
- Leading root-cause analysis and remediation of high-loss scenarios and escalated fraud complaints
- Balancing fraud loss reduction with positive customer experience and friction minimization
- Delivering fraud management information, dashboards, and insights to support risk-based decision-making
- Conducting QA and scenario testing of fraud interventions for continuous improvement
- Shaping jurisdiction-specific governance, performance metrics, and leadership practices to enable function scaling
- Mentoring and managing a local fraud team
Requirements:
- 7+ years of fraud risk experience in a first-line-of-defense (1LoD) or product advisory function
- Deep expertise in fraud typologies, detection strategies, and key customer risk indicators across retail and business banking
- Demonstrated track record of driving measurable fraud loss reduction and control effectiveness improvements
- Familiarity with fraud analytics, detection models, rule design, or scenario tuning
- Ability to translate fraud risks into tech-informed controls embedded in product experiences
- Strong partnership and influence skills across Product, Data, Operations, and Compliance teams
- Experience in a global bank or high-growth fintech
- Proactive, analytical mindset with comfort making decisions in ambiguous situations
- Ability to mentor others and manage a local fraud team
