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Rapyd is a global fintech platform unifying payments, payouts, and financial services across 150+ countries. The company operates offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the US, serving as a bridge between traditional finance and modern commerce.
You will join the Financial Operations (FinOps) organization as a Senior FinOps Product & Projects Analyst, sitting within the FinOps Product & Projects team. This team acts as the critical bridge between Financial Operations, Product, Engineering, BI, and cross-functional stakeholders, ensuring FinOps is operationally ready to support new products, capabilities, and strategic initiatives.
In this role, you will translate business and operational needs into product requirements, design scalable operational processes, drive cross-functional projects, and ensure successful implementation across the FinOps organization. This is a highly collaborative position combining project management, product operations, process design, data analysis, and technical problem-solving.
Key responsibilities include: leading strategic FinOps initiatives from planning through execution; driving cross-functional projects involving Product, Engineering, BI, Finance, Operations, and external stakeholders; tracking project progress and identifying/resolving blockers; coordinating testing, deployment readiness, and operational rollout of new capabilities; acting as primary liaison between FinOps and Product teams.
You will translate operational challenges into clear product requirements and enhancement proposals, identify opportunities for automation and efficiency, and ensure new capabilities are operationally supported before launch. You'll influence product roadmaps based on operational needs and customer impact, design scalable processes for new products and business initiatives, and build documentation including SOPs, workflows, and operational playbooks.
Additionally, you will lead complex operational investigations involving multiple teams, coordinate high-priority incident resolution, perform root cause analysis, and drive long-term corrective actions. You'll work closely with BI teams to define reporting requirements and operational dashboards, supporting data-driven decision-making across FinOps.
