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Salary: USD 70,000 - 0 / annual
SmartRent (NYSE: SMRT) is seeking a Field Project Manager to lead large-scale smart home conversion projects across the East Coast. This role is central to executing the company's end-to-end rental housing platform, which combines software, integrated hardware, and implementation services.
You will manage field operations for residential smart home installations, working directly with internal teams, property managers, leasing agents, maintenance technicians, and residents. Key responsibilities include conducting site walkthroughs for implementation planning, managing contractor schedules and performance, leading installation projects to meet deadlines, training and coaching field teams, managing project materials and documentation, estimating time/cost/logistics, resolving escalated customer and contractor concerns, and maintaining continuous communication with sales, support, product, and development teams.
The role requires extensive travel (up to 80% of the time) to project sites across the country, with flexibility for nights, weekends, and holidays. You will oversee quality assurance, develop process efficiencies, evaluate staffing needs, and ensure compliance with SmartRent's brand standards.
Required qualifications include a background in residential construction management, hands-on experience training customers on software systems, technical support experience with enterprise hardware/software or SaaS solutions, excellent communication skills, natural leadership abilities, conflict resolution skills, and meticulous attention to detail. Preferred qualifications include understanding of HVAC systems, property management or customer service experience, and technical knowledge of smart home devices.
SmartRent is a rapidly growing proptech company recognized by Deloitte and HousingWire for revolutionizing the rental housing industry.
