SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Artos builds tools that help biopharma companies create and manage their R&D documentation at scale. We're seeking an Enterprise Solutions Architect to own the technical relationship with our largest enterprise customers.
You will serve as the primary technical partner from pre-sales through deployment and expansion, working with technical and business leaders at major pharmaceutical companies to understand their technology landscape, determine how Artos fits within it, and identify new ways our platform can solve problems across the organization. You'll partner internally with Engineering, Product, and Customer Success while engaging with customer IT, Security, Infrastructure, and business teams.
Key Responsibilities:
- Own technical relationships with our largest enterprise customers, building trusted partnerships with IT, architecture, security, infrastructure, and business leaders.
- Lead technical discovery, architecture reviews, and planning discussions to understand customer systems and how Artos integrates into their broader technology ecosystem.
- Design approaches for integrating and deploying Artos in complex enterprise environments, advising customers on system architecture, APIs, authentication, networking, data flows, and integrations.
- Identify new technical use cases and opportunities to expand Artos across customer organizations, partnering with Engineering and Product to turn customer needs into technical solutions.
- Own technical coordination of deployments, integrations, upgrades, and new initiatives, managing customer commitments, timelines, dependencies, SLAs, and technical requirements.
- Coordinate validation, documentation, and compliance activities; identify blockers and bring in the right internal experts to resolve them.
- Develop repeatable approaches for enterprise deployments and technical customer engagement, helping define how Solutions Architecture scales as Artos grows.
- Potentially help build and lead a broader Solutions Architecture team over time.
You'll work in-person in our Mission Bay office 4-5 days per week in a fast-paced startup environment.
Requirements:
- 10+ years of experience in Solutions Architecture, Enterprise Architecture, Customer Engineering, or similar roles.
- Experience working with complex enterprise software environments.
- Strong understanding of system architecture, APIs, authentication, networking, integrations, and distributed systems.
- Experience owning technical relationships with large enterprise customers.
- Ability to work effectively with everyone from engineers to executive stakeholders.
- Experience supporting both pre-sales technical conversations and post-sale deployments.
- Comfortable operating in a startup environment where processes are still being built.
Nice to Have:
- Pharmaceutical or life sciences experience.
- GxP or similar regulated/compliance experience.
- Startup or small-company experience.
- Previous software engineering or hands-on technical background.
- Experience building or leading Solutions Architecture or Solutions Engineering teams.
