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Samsara is a publicly traded (NYSE: IOT) Connected Operations Cloud platform that helps organizations in physical operations—agriculture, construction, field services, transportation, manufacturing—harness IoT data to improve safety, efficiency, and sustainability. As an Enterprise Implementation Consultant, you will own the post-sale customer journey for large-scale deployments, serving as the primary Samsara advisor and managing end-to-end implementation projects. You will be responsible for project planning, RAID logs, governance meetings, and ensuring customers achieve rapid time-to-value from their investment. Key responsibilities include leading solution workshops to develop business processes, guiding customers through change management (policy, communications, training), running training sessions, demonstrating technology, and troubleshooting obstacles with both executives and day-to-day system users. You will manage multiple customer engagements in parallel while working cross-functionally with Sales, Support, Sales Engineering, and Product teams. The role requires up to 30% travel to customer sites, including overnight stays. You should thrive on solving complex problems, building strong relationships with customers and internal stakeholders, and operating with autonomy in a fast-paced, hyper-growth environment. This is an ideal role for someone with 4+ years of senior implementation consulting, project management, or management consulting experience (enterprise SaaS and hardware experience preferred), 2+ years supporting technical products, and 2+ years running on-site workshops with 10+ stakeholders. You need strong project management methodology skills, excellent consultative and communication abilities, and a proven track record of building trust across diverse stakeholder groups.
