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Thought Machine is a fintech company on a mission to modernize banking by replacing legacy technology with cloud-native core and payments systems. The company has grown to 550+ employees across London, New York, Singapore, Sydney, and Lisbon, backed by £500m+ in funding from investors including JPMorgan Chase, Standard Chartered, and Temasek. Recognized as one of Europe's fastest-growing companies and a UK Best Employer for 2026, Thought Machine is known for strong workplace culture and generous equity packages.
The CTO Office is a strategic team executing cross-cutting initiatives across the entire Engineering division. In this role, you will report to the Chief of Staff to the CTO and partner directly with Engineering leadership to drive high-stakes strategic initiatives such as GenAI Adoption and Quality Programmes, while scaling and optimizing engineering operations. You will collaborate with leaders across the organization on joint ventures, executive-level strategies, and high-profile client engagements.
Key responsibilities include: optimizing core Engineering Operations workflows to drive efficiency and cross-departmental effectiveness; leading and owning high-stakes strategic initiatives from ideation through delivery; designing dashboards and metrics to provide visibility into Engineering productivity and operational health; partnering with the CTO and Chief of Staff on data synthesis and company-wide reporting; preparing high-quality briefings and presentations for executive meetings and client engagements; bridging communication gaps between teams and removing critical bottlenecks; and serving as a tactical force multiplier to unblock progress.
This role requires managing multiple high-priority initiatives simultaneously in a fast-paced, fluid environment. Success demands high resilience, sharp adaptability, and the ability to pivot as strategic needs evolve. The ideal candidate embraces challenges as learning opportunities, demonstrates proactive ownership, and thrives in dynamic, collaborative environments.
REQUIREMENTS:
- Proven track record of success in high-growth, fast-paced environments where agility, rapid delivery, and hands-on execution are critical
- Exceptional organizational skills with ability to manage high volume of diverse projects, juggle competing priorities, and keep cross-functional teams aligned
- Experience bringing structure to highly ambiguous problems and managing complex stakeholder relationships
- Prior experience in fluid, fast-moving environments such as top-tier consulting firms, major business/technical transformation programs, or previous CTO Office roles
- Strong technical aptitude with solid understanding of core engineering and technology concepts; sufficient technical literacy to engage in deep conversations with engineering leaders
- High comfort leveraging modern productivity and engineering tools, including ability to write and review code with AI assistance
