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Salary: USD 127,000 - 205,000 / annual
Typeface is building agentic AI technology that helps enterprise brands move from brief to fully personalized campaigns in days instead of months. The company is backed by Microsoft, GV, Salesforce Ventures, Lightspeed, Madrona, and Menlo, with $165M raised to date.
As an Engagement Manager, you will partner closely with senior marketing and creative leaders at Fortune 100 companies to design and execute AI-driven content strategies. You will guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration.
Key responsibilities include:
- Lead enterprise-wide transformation programs using Typeface's generative AI platform to modernize marketing and creative operations
- Serve as a trusted advisor to CMOs, creative leaders, and brand teams, connecting AI-powered solutions to strategic priorities
- Build executive trust through clear communication, strong governance, and proactive risk management
- Develop GenAI and digital content transformation strategies aligned with customer business goals
- Lead discovery workshops and develop actionable roadmaps for high-impact use cases across email, advertising, social media, SEO, and video
- Partner with engineers and solution architects to translate business needs into technical requirements and scalable solutions
- Guide solution design, configuration, and deployment, including Brand Hub setup, agent customization, and integrations with Google Workspace, Salesforce, Adobe Experience Cloud, and Campaign Manager 360
- Drive adoption through enablement, change management, and best-practice guidance
- Define success metrics tied to adoption, content velocity, brand consistency, cost efficiency, and campaign performance
- Represent the voice of the customer by translating field insights into product requirements and roadmap recommendations
- Create reusable implementation playbooks, templates, and best practices to help customers scale success
Requirements:
- 7+ years in business consulting, digital strategy, enterprise software, AI/ML implementations, or marketing technology
- Bachelor's degree in business or a related field
- Deep understanding of marketing operations, creative workflows, and content supply chain challenges
- Exceptional C-level stakeholder management skills
- Passion for AI and practical understanding of generative AI capabilities, limitations, and enterprise requirements
- Working knowledge of SaaS architectures, APIs, and modern software delivery models
- Familiarity with marketing technology stacks, including CMS platforms, DAM systems, marketing automation, and analytics tools
- Strong grasp of generative AI for text, image, and video creation, with understanding of brand governance and content safety
- Ability to balance strategic thinking with hands-on execution while managing ambiguity in fast-moving AI landscape
- Skilled at simplifying complex technical concepts for diverse audiences with strong risk management capabilities
- Excellent written and verbal communication skills
