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Salary: USD 65,400 - 98,200 / annual
F5 is seeking a Distribution Specialist to support operational execution and day-to-day management of strategic distribution partners across North America. This role serves as the operational backbone of the distribution business, ensuring program compliance, process excellence, accurate reporting, distributor enablement, and SLA adherence.
Key Responsibilities:
Distribution Operations & Program Execution: Manage day-to-day operational engagement with distribution partners. Ensure compliance with channel programs, policies, and contractual obligations. Coordinate resolution of quotes, orders, pricing updates, renewals, reporting, and other operational issues. Support execution of channel programs, promotions, rebates, MDF (market development funds), and new partner initiatives.
Performance Management & Analytics: Produce and maintain weekly, monthly, and quarterly business reports. Analyze key performance indicators, pipeline activity, bookings trends, and program participation. Monitor SLA performance, operational metrics, and compliance to identify areas for improvement.
Cross-Functional Partnership & Enablement: Collaborate with Channel Sales, Finance, Marketing, Sales Operations, and Partner Programs teams. Act as a liaison between distributors, partners, and internal stakeholders to drive issue resolution and business execution. Support forecasting, business planning, operational reviews, and partner enablement activities.
The ideal candidate thrives in a highly cross-functional role and can manage competing priorities in a fast-paced environment, with flexibility to support critical business cycles including month-end, quarter-end, and year-end activities.
Requirements:
- Bachelor's degree or equivalent experience
- 3-5 years of channel operations, distribution, partner operations, or sales operations experience in the technology industry
- Experience working with major distribution partners such as Ingram Micro, TD SYNNEX, or similar
- Proficiency with Salesforce (SFDC) and reporting tools
- Strong organizational, analytical, and communication skills
- Ability to manage competing priorities in a fast-paced environment
