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Salary: USD 280,000 - 357,000 / annual
Grafana Labs is seeking a Director of Solutions Engineering for the East region to build and manage a high-performing Solutions Engineering team. You will oversee the scaling of the East SE organization from its current 25 SEs to 20+ additional team members, working alongside 3 Sales RVPs, 9 Sales RSDs, 47 Account Executives, and 4 Sales Engineers Managers.
In this role, you will be responsible for developing repeatable processes, playbooks, job architectures, enablement programs, and organizational structures needed to achieve scale and increase win rates. You will serve as a cultural ambassador for the organization, embodying strong partnership and collaboration across Account Executive and Solutions Engineer roles. You will work closely with VP of Sales counterparts to drive and advise on key opportunities, ensuring field feedback informs product and GTM strategy.
Key responsibilities include:
- Building and managing a team of high-performing Solution Engineers
- Developing and evolving repeatable processes, playbooks, and enablement programs
- Serving as a thought leader internally and externally
- Driving collaboration across sales and engineering functions
- Engaging strategically with customers
- Advising on key opportunities alongside VP of Sales counterparts
- Fostering a culture that values teamwork, collaboration, and getting to the right answer
Grafana Labs is a 100% remote, globally distributed company with 40+ countries represented. The company is backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Customers include Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce.
REQUIREMENTS:
- Ideally located on the East Coast of the US
- At least 2 years of experience in 2nd line SE leadership
- Proven experience scaling teams to 30+ employees
- Demonstrated success in fast-paced, high-growth startup environments
- Experience working in open source, developer-centric GTM motions, or observability
- Extensive experience with complex, enterprise sales
