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Salary: CAD 165,000 - 202,000 / annual
Vidyard, a leading AI-powered video messaging and engagement platform trusted by 100,000+ companies, is seeking a Director of Revenue Operations to own the strategic direction and execution of the Revenue Operations function. Reporting to the Chief Operations Officer, you will define the RevOps roadmap, serve as a trusted strategic advisor to GTM and executive leadership, and be accountable for the systems, processes, and analytics that drive revenue performance across sales, marketing, customer success, and finance.
You will lead a small, high-leverage team of two covering forecasting/analytics and systems/automation, growing it as the business scales. Key responsibilities include: owning unified revenue reporting and executive/board-level dashboards; driving forecasting accuracy and rigor for new business, renewals, and account growth; leading quarterly planning cycles and quota/territory strategy; managing the GTM tech stack strategy and AI/automation roadmap; serving as final escalation authority for complex deal support and quoting decisions; and acting as connective tissue between GTM functions and Finance.
This role blends strategic ownership with hands-on execution. You'll set the vision for revenue operations, develop your team, and stay close enough to operational details to guide forecasting methodology, pressure-test pipeline data, and unblock systems GTM teams rely on daily. You'll represent RevOps in executive and board forums, communicate performance and strategy with clarity, and diagnose what's driving company-wide performance.
You bring 7+ years of Revenue or Sales Operations experience in SaaS or PLG environments, including team leadership. You're equally comfortable building a forecast model as setting multi-quarter roadmaps. You have strong analytical skills, deep proficiency with CRM and GTM tech stacks (Salesforce, Gong, Salesloft, Clay, Crossbeam), sound judgment on deal terms, and excellent executive communication skills. A Bachelor's degree in Business, Finance, or related field is required.
