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Salary: USD 189,559 - 266,000 / annual
Oura is seeking a Director of Product Design Operations to lead and scale the Product Operations function within the broader Product & Design Operations team. This is a strategic leadership role responsible for ensuring the product organization has the systems, insights, operating rhythms, and program leadership needed to drive clarity, alignment, and momentum across complex hardware/software initiatives.
Key Responsibilities:
You will set the operational strategy and priorities for the Product Operations function, build and develop processes for the Product Manager team, and deploy resources where they have the greatest organizational impact. You will serve as a senior strategic partner to Product and Design leadership, continually evolving how the organization operates as Oura's portfolio, teams, and product-building approaches scale.
Specific areas of focus include:
• Product Operating Model: Establish direction for processes and operating rhythms supporting intake, continuous planning, prioritization, portfolio management, and cross-functional product programs, ensuring the team evolves these as the organization scales.
• Portfolio & Resource Management: Establish visibility across product verticals, priorities, dependencies, capacity, and resource needs. Oversee Product headcount planning, load balancing, and budget management in partnership with Product leadership.
• Product Insights: Guide development of scalable systems that capture, synthesize, and route customer feedback, reviews, research, and market signals directly to Product teams, increasingly using automation and AI.
• AI-Enabled Product Operations: Set direction for using AI to automate and scale operational processes, while partnering with leadership to evolve Product Management practices as AI changes how products are conceived, evaluated, and built.
• Product Communication & Visibility: Set standards for clear, durable product reporting, dashboards, and sources of truth that provide accurate portfolio visibility without unnecessary overhead.
• Executive Product Narratives: Support Product leadership with clear narratives, recommendations, and decision materials for executive product discussions and reviews.
• Strategic Facilitation: Ensure the Product Operations team creates and facilitates effective workshops, planning sessions, and cross-functional forums that help teams clarify strategy, resolve trade-offs, and identify opportunities.
• Product Design Producer Leadership: Build, lead, develop, and allocate the Product Producer team against the organization's most important and complex programs, maintaining high standards for strategic program management and cross-functional influence.
About Oura:
Oura's mission is to empower every person to own their inner potential. The company's award-winning Oura Ring and connected app help millions of people gain deeper knowledge of their readiness, activity, and sleep quality, providing daily insights and practical steps to inspire healthy lifestyles. Oura is a quickly growing company focused on helping people live healthier and happier lives.
Requirements:
• 10+ years of experience across Product Operations, Product Management, Production, Program Management, or related disciplines, including significant people and organizational leadership experience
• Demonstrated ability to build and lead a Product Operations function and develop high-performing teams supporting complex, cross-functional product organizations
• Experience working across integrated hardware and software products
• Strong product and design intuition, with ability to operate as a trusted strategic partner to senior Product and Design leaders
• Experience with portfolio planning, resource allocation, headcount planning, and budget management
• Exceptional ability to synthesize complexity into clear narratives, decisions, and recommendations for senior leaders
• Strong organizational judgment, including ability to determine where Product Operations involvement will have greatest impact and when teams should be empowered to execute independently
• Experience establishing effective strategic planning, facilitation, and decision-making mechanisms across complex organizations
• Practical curiosity about AI and track record of adopting tools and processes that improve organizational velocity
• Strong relationship-building and influence skills across Product, Design, Engineering, and other cross-functional organizations
• Outstanding written, verbal, and executive communication skills
